Digital First experiences in banking brings together the innovation and capabilities of the latest technologies. Islamic Bank Australia is leading the way with its Shariah compliant product and a customer experience that will support our customers and set the benchmark for banking services in Australia. Innovation in banking technology is not just about what Islamic Bank Australia can create but its also the selection of key technologies and partners that, collaborate with Islamic Bank Australia to simplify banking and build a better experience.
The Digital First experience is not just about how customers access banking with Islamic Bank Australia Group, it’s a culture and basis of how our own people support customers in our Customer Help Centres and through our webchat and video capabilities to support customers. All the features and functions allow customers to be in control of their information and their accounts. All with state of the art security that allow customers to isolate or block methods of connecting with their accounts and give authority to others to access their accounts without the painful processes of filling out lengthy forms.
Islamic Bank Australia is aware that Australian and Australian Muslims in particular are tech savvy and like to have the ability to manage their accounts and information in this digital age. Understandably, those that chose to talk to our people or visit us in person is the reason our approach is not a Digital ONLY. Islamic Bank Australia is reinventing Banking in Australia through our approach and with our shariah compliant products that will differentiate us from any other bank in Australia
